Whether you're opening an account, placing a bet, or making a payment on Batbat â protecting your data at every step is our highest responsibility. This policy clearly explains what information we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies automatically when you use the batbat.best website or the Batbat app. If any changes are made to this policy, members will be notified via app notification or email. For any questions, Help Center-to get in touch.
Batbat's Six Core Pillars of Data Protection
Every transaction and piece of personal data is protected with 256-bit SSL encryption â the same standard used by banks. Batbat holds itself to that same benchmark.
Your name, mobile number, address, and financial information are never sold or shared with advertisers or any other third party. This is an unbreakable commitment from Batbat.
Transaction data processed through bKash, Nagad, or Rocket is stored on separate, dedicated secure servers â completely isolated from the main platform and protected by an additional layer of encryption.
Batbat collects only the minimum data necessary to operate its services. Requesting or storing information beyond what is needed goes against our policy.
You have the right to view, correct, or request deletion of your stored data at any time. Simply reach out to our support team.
Batbat's data protection measures are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.
From creating your Batbat account to placing every bet, some information needs to be collected to keep the service running properly. We only collect what's necessary â nothing more.
What We Do Not Collect: Batbat never collects your social media passwords, full bank account details, or location data without your consent.
Your betting history is stored on Batbat, but it is used solely to improve your own account experience and is never shared with any third party.
Every piece of data we collect has a specific reason behind it. Batbat does not hold data without purpose â each data point serves a clearly defined function.
To verify that accounts belong to real, adult individuals and to prevent fraudulent accounts.
Payment information is essential to process your deposits and withdrawals correctly.
To instantly detect unusual activity, account hacking attempts, or fraud.
To understand which features are used most and improve the platform accordingly.
Understanding your preferred sports and betting style to show you relevant offers and content.
Certain data must be retained by law to meet Anti-Money Laundering and other legal requirements.
Marketing Communications: Batbat may send you offers and updates, but you can turn off these notifications at any time. Through the app's Settings or Help Center-to unsubscribe.
Batbat's data protection operates across multiple layers, not just one. Every layer must be cleared before any data can be accessed â and even then, only by authorized staff, for specific purposes.
All data traveling from your browser or app to Batbat's servers is encrypted using TLS 1.3. It cannot be intercepted in transit.
Data stored on our servers is also encrypted. Passwords are secured with bcrypt hashing â no Batbat employee can ever see your password.
Member data is accessible only to designated staff for specific job functions. Every access is logged and regularly audited.
Our AI-powered security systems monitor for suspicious activity around the clock. Any anomaly triggers an immediate alert.
Batbat's security team includes full-time cybersecurity specialists who are always ready to respond to any threat. In the event of a security incident, affected members will be notified within 72 hours.
Batbat never sells your personal data. However, operating our services requires working with certain trusted third parties on a limited basis. In every case, only the minimum necessary information is shared.
What will never happen: Batbat will never sell or transfer your data to advertisers, data brokers, or marketing agencies. Your betting history, payment details, and contact information will never be used for commercial purposes.
In the event of an acquisition or business merger, member data may be transferred, but you will be notified in advance and the same privacy standards will be upheld.
The Batbat website and app use cookies â small data files stored in your browser. These are used to enhance your experience on the platform.
| Cookie Type | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Session | Yes |
| Analytics Cookies | Page visits and usage patterns | 1 year | No (Optional) |
| Preference Cookies | Remembering language and theme preferences | 30 Days | No (Optional) |
| Security Cookies | CSRF protection, fraud detection | Session | Yes |
Optional cookies can be disabled from your browser settings, but disabling essential cookies may prevent login and certain features from working. Cookie controls are available in the Settings section of the app.
Batbat believes you have the greatest right over your own data. That is why each of the following rights is granted to you, and exercising them is completely free of charge.
You can request to view all information Batbat holds about you. Contact support and you will receive a response within 30 days.
You can correct any inaccurate or outdated information. Some details can be updated directly in your account settings; others can be changed through support.
If you close your account, most of your personal information will be deleted. However, certain transaction records must be retained by law.
You can request a download of your betting history and account data, which will be sent to you in CSV or PDF format.
You can opt out of promotional emails or SMS notifications at any time â through the app settings or by contacting support.
You can object to your data being used for specific purposes, and you may also request that processing be suspended while an investigation is ongoing.
To exercise your rights: Help Centervia live chat at support@batbat.bestvia email. After identity verification, we typically respond within 7 business days.
Batbat does not retain your data longer than necessary. A separate retention period is defined for each category of data.
Once the retention period ends, data is securely deleted or, where unavoidable, fully anonymized so it can no longer be linked to you in any way.
Batbat updates this privacy policy as needed. The date of each update is shown at the top of the page. Members are notified in advance of any significant changes.
Continued use of the platform after any changes constitutes acceptance of the updated policy. For significant changes, fresh consent may be required.
Contact Us: For any questions about this Privacy Policy, please email us support@batbat.best-or at Help Centervia live chat. Our Data Protection Team is always on hand to help.
If you believe there has been an issue with the security of your data, let us know immediately. The sooner you report it, the faster it can be resolved. Batbat's security team is available around the clock.
Steps taken by Batbat to protect your data
All data in transit and at rest
Never sold to third parties
View, Edit, Delete
Regular Third-Party Audits
Not retained beyond what is necessary
Policy published in full in Bengali
For any questions about our Privacy Policy, please contact: support@batbat.best â or â Help Center Via live chat. Available 24/7 in Bengali.
Frequently Asked Questions from Batbat Members
Your data is fully protected, payments are secure, and your privacy is guaranteed. Sign up and enjoy the best betting experience in Bangladesh.